Office machines supplied & serviced - northern beaches Sydney
P O Box 1417
Northern beaches Sydney, AUSTRALIA

Phone : (02) 8188 6203

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1-Unacceptable 2-Below Expectations 3-Meets Expectations 4-Exceeds Expectations 5-Exceptional NA - Not Applicable

1. Rate our sales professionals as to how they respond to your needs.
2. Rate our sales professionals for finding solutions for your document needs.
3. Rate your current equipment and how it meets your needs.
4. Rate the frequency of visits from your sales professional.
5. Rate our Sales Department overall.
6. Rate our accuracy of billing.
7. Rate the promptness of billing questions and resolutions to any issues.
8. Rate the accuracy and promptness of your supply orders.
9. Rate the promptness in answering your call when calling our company.
10. Rate our Customer Care Department overall.
11. Rate the courtesy and professionalism of the individuals that deliver your equipment and/or supplies.
12. Rate our response time from the time you place a service call until the technician arrives.
13. Rate our courtesy and the communication of our technical personnel.
14. Rate our technical personnel and the ability to repair your equipment on the first call.
15. Rate our Service Department overall.
16. What method do you currently use to submit your meter readings?
17. Which method would you prefer to use?
18. Is this your first visit to the Invatech website?
19. For what purposes did you visit our website?
20. Is there anything that you would like to add to the website?
21. Is there anything else that Invatech can do to improve our ability to serve you, the Customer?
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